ARCADE presents its approach to accessible multimodal travel at the 58th UIC PASSAGE Meeting

On 6–7 October, ARCADE was presented at the 58th UIC PASSAGE Meeting in Madrid, bringing together railway accessibility experts to exchange knowledge and experience on inclusive mobility.

The meeting offered an opportunity to share our approach to improving coordination between airports and surface transport operators, with a particular focus on continuity of assistance for passengers with reduced mobility (PRMs).

Hosted by ADIF, the meeting explored accessibility and universal design, including how assistance services are organised in railway stations. These discussions provided a valuable context for considering how passenger support can extend across different modes of transport.

For ARCADE, improving the connections between transport services is central to creating more accessible door-to-door journeys. Passengers may require assistance across several stages of a trip, making coordination between operators particularly important when transferring between rail services and airports.

Our project aims to support this coordination through multimodal data sharing, passenger-flow prediction and proactive disruption management. Together, these capabilities seek to help operators anticipate passenger needs and respond more effectively when journeys are disrupted, supporting a more seamless and resilient travel experience.

Engaging with the UIC PASSAGE community allows us to exchange perspectives with specialists who bring practical experience of railway accessibility and passenger assistance. We look forward to continuing this collaboration throughout the project and across our airport pilots, drawing on their expertise to better address accessibility needs.

We thank UIC and the PASSAGE community for the opportunity to present ARCADE and contribute to the discussion on more inclusive multimodal mobility.